Our People
Francis Health was founded in New Zealand in 2002 and has expanded into the United Kingdom and Australia. Francis Health's strength is the calibre of its staff who bring a range of consulting expertise with over 50 years of experience and a deep understanding of the health sector. Stuart Francis is the Executive Chair with Rory Matthews, Martin Freeman and Martin Clark Managing Partners for New Zealand, Australia and the United Kingdom respectively.
Stuart Francis
Executive Chair
Stuart has led strategy, improvement and change management for health service transformation programmes within the health systems of New Zealand, Australia and the United Kingdom. He is a Fellow of the Australasian College of Health Service Management.
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Paddy Austin
Director
Paddy is a leadership and organisational development specialist with over 25 years’ experience of senior management and governance. She leads the company’s primary care improvement practice in the UK.
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Rory Matthews
Managing Partner – New Zealand
Rory supports health organisations to deliver sustainable performance improvement by facilitating collaboration and innovation with Clinicians, Managers and Executives. His experience spans hospital productivity and efficiency programmes, service design for integrated care and health strategy.
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Martin Freeman
Managing Partner – Australia
Martin is an experienced management consultant and leader of Francis Health’s Australian practice, based in the Gold Coast, Queensland. He has worked with a wide range of public health sector and leading corporate clients in Australia, NZ and the UK.
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Martin Clark
Managing Partner – United Kingdom
Martin has over twenty years experience within the UK healthcare industry spanning both NHS and private sectors. He holds an MBA from the University of Cambridge and has a clinical background.
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Roger Hatrick-Smith
CFO
Roger is a Chartered Accountant although for most of his career he has been mentoring and advising businesses and owners on how to be innovative, solve problems and provide value or their clients.
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Andrew Terris
Principal
Andrew is experienced in the successful delivery of complex projects and programmes in commercial and public sectors, with a strong healthcare sector focus. He’s worked with clients of different cultures and across New Zealand, UK, Canada, US, Australia, Singapore and Thailand.
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Naila Naseem
Principal
Naila has a gift and passion for enabling staff at all levels to see their world differently, and guides Executive teams to aspirational visions with creative and effective strategies to achieve them.
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Ken Whelan
Principal
Ken has over 30 years' experience as a senior manager in health providers and government across Australia and New Zealand. His strength is delivering strong collaborative leadership and sustainable organisational change.
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Crystal Halbmaier
Manager
With a passion for accessible, equitable and efficient health services, Crystal thrives engaging with healthcare professionals and working hand-in-hand to explore and implement opportunities for improvement.
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Adam Jogee
Manager
Adam has a passion for health service transformation and reform. He helps clients to uncover new ideas and then implement those ideas in a way that delivers improved outcomes in a sustainable manner.
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Helen De Vere
Manager
Helen has over 15 years experience as an operational and business manager in the health sector. With such a varied background, she brings a unique skill set and a fresh approach to generating solutions.
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Rosie Harty
Senior Consultant
Rosie comes from a background of neuroscience research and business consulting. She combines her passion for change management and human-centred design with a head for analytics.
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Tiffany Spurway
Senior Consultant
Tiffany has a strong track record working varied stakeholders to develop and deliver transformative reform. Her passion is creating effective health systems that help those who need it the most. Read more
Denise Ward
Senior Associate
Denise has extensive international experience in the health sector, supporting clients to embrace change and implement sustainable improvement.
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Gary Cheng
Senior Consultant
Gary has a passion for healthcare service delivery and excels in project and vendor management. He possesses analytical and problem solving skills and an extensive experience in Health IT. Read more
Wenonah Mahase
Senior Consultant
Wenonah is experienced in supporting organisations to deliver on their key strategic goals through facilitating the delivery of quality and performance improvement projects and programmes.
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Jacqui Summers
Senior Consultant
Bringing enthusiasm and energy Jacqui works collaboratively to design and embed positive change. With a background in community health research and experience as a project manager her approach is grounded in best practice but balanced with what is achievable and practical.
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Florence Gomes
Consultant
Florence has a diverse background in compliance, risk and stakeholder management. Her passion lies with working with people, for people, with the goal of bringing about sustainable change to the health sector. Read more
Edward Robertson
Consultant
Edward has a successful record of supporting DHB’s and government agencies across New Zealand with his pragmatic and analytical approach to improvement. He supports performance improvement through an ability to communicate and translate analytical information.
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Anna McManus
Business Support Manager
Anna works collaboratively with Francis Health on a range of activities. She has a strong business background, exceptional organisational skills and a good understanding of UK business process and procedure.
Herman Sung
Consultant
Herman brings expert business analyst skills from leading transformative IT solutions. He enjoys solving technical problems and distilling ideas in a way that decision makers can easily understand and act upon. He provides analytical services to transform clinical data into actionable information. Read more
Andrea Singer
Office Manager
