For the last three years Ed has been supporting performance improvement, strategy development, and service design projects within healthcare systems across New South Wales, Queensland and New Zealand. Appreciated for his pragmatic approach to engagement, he works with clinicians, managers and other stakeholders to deliver sustainable change.
What would you describe as your area of expertise?
Ed brings the unique ability to communicate and translate analytical information to enable evidence-based decision making. As a Project Manager he brings data to people at the front line, helps them think about it in new and different ways - then encourages them to act on it.
Which projects are you most proud of (and why)?
The work where we have supported Hospitals to optimise patient flow and get patients to where they need to be faster and safely. It has a huge impact on staff and patients who now wait less time to receive the care they need.
How would you describe working for Francis Health?
They’re a bunch of talented, driven, dedicated, innovative and ambitious people. It’s an inspiring space to work in. Our work is challenging, exciting, and rewarding. We just get things done and we do it as a team.
What are you currently working on?
Supporting four Health services across Australia and New Zealand to deliver sustainable improvements with their Acute Flow processes and in their Operating Theatres.
What gets you out of bed in the morning?
I can empathise with those whose lives are closely impacted upon by social and health services. The sense of achieving improvements in this space, at least in some small part, drives me.